Support

The Inner Keep for macOS · v1.0

Need help, found a problem, or have an improvement in mind? Email us directly. No account is required and no automated maze is involved.

Please include your macOS version, app version, and steps to reproduce the issue. Do not send private audio files.

How do I import my own audio?: Choose “Add Sound” on the main screen, then select an MP3, WAV, M4A, or AAC file. Each Mac can keep up to three custom sounds. The imported copy stays local.
Does audio keep playing after I close the window?: Yes. That is intentional. Use the menu bar to pause, resume, start a sleep timer, or stop all sounds.
How do I delete my data?: Open Privacy in the app and choose “Clear All Data.” This removes local mixes, focus history, imported audio, and their related index.
Why are there no accounts or cloud sync?: This is an intentional v1 trade-off: sounds, preferences, and records stay on the current Mac instead of turning a focus tool into an account system to maintain.